Wipe computer and start over to erase worm32.NetSky. Can't do it with original discs or XL upgr

I have a trojan virus worm32.NetSky on my Dell desktop computer. My Norton AntiVirus is current and I have also the Yahoo spyware and also Super Antispyware, but still got this virus. I wanted to reset this computer even before this, but can't do it with the original discs that came with it or any other that I have, so can anybody tell me how to do this? I want to completely erase everything from this hard drive and start over.

Wipe computer and start over to erase worm32.NetSky. Can't do it with original discs or XL upgrade software.ducati

An easier way is to get rid of Norton and the Yahoo Anti spyware software. Now get a copy of PC-Cillian. There is no better antivirus program on the market.

PC Cillian can be purchased at Best Buy and others or you can go to

http://www.trendmicro.com

You can also go to

http://housecall.trendmicro.com/?WT.TM_c...

for a free virus scan.

And for anti spyware software, Spyware Doctor beats all the others and can be purchased from

http://www.pctools.com

As to why your restore disk do not work you have not given me enough info.

Wipe computer and start over to erase worm32.NetSky. Can't do it with original discs or XL upgrade software.hp

If you have a restore disc from Dell, you should be able to put the disc in the CD drive and reboot your computer so it boots from the CD. This should allow you to restore your computer to its virgin state. If it doesn't boot from the CD, you will have to change the bios so it will boot from the CD.
REMOVE VIRUS/TROJAN/WORM\S